OUR POLICIES

Vitalidad Movement Arts Center is a safe inclusive space and as such a certain level of conduct is required of our clients to facilitate our vision.  We reserve the right to refuse service to anyone.
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REFUND POLICY -

• All sales are final
• No refunds
• No extensions on expired passes 
• Missed sessions with a unit pass do not roll over

SHARING PASSES -

• Passes cannot be shared or transferred
• Each student needs their own pass

EXPIRATION POLICY -

• Please review expiration date on each pass
• Specific expiration for each pass is listed in the Pricing chart
• No extensions on expired passes
• Misses sessions with a unit passes do not roll over

CANCELLATION POLICY -

• Group class or workshop registration can be cancelled up until 4 hours before class starts, and ONLY for drop-in passes or punch cards, to automatically return that pass into their VMAC account as credits for future use. If classes are not cancelled on time then you'll be charged as if attended. To early-cancel, please email or text us (we might now be available on the phones as we're closed during the daytime.)
• Monthly "Unit" passes are for the entire class/month/unit/series and cancellations do not get students any credit back even if a class is missed. Students may cancel up to 4 hours before the 1st session of a unit to automatically return that pass into their VMAC account as credits for future use.
• Private lessons need 24 hours notice with the instructor directly.
• Classes may be cancelled by the studio due to Holidays, weather conditions, instructor illness, or low pre-registration. 
• Inclement Weather:In the event of class cancellations due to severe weather conditions, there will be no refunds or credits issued.  Optional Makeup Classes: Instructors may offer makeup classes for sessions missed due to weather. If a makeup class is offered and you choose to attend, your payment for the cancelled class will be applied to the makeup session. Please note that this is at the discretion of the instructor and is not guaranteed.  We appreciate your understanding and cooperation with our policies to ensure a fair and consistent experience for all students and instructors at VMAC.
• Thank you for supporting our small family business!
• For special workshops with guest instructors all sales are final and registration cannot be cancelled for credit at any point. You may give or sell your spot to a friend on your own and let us know of the change if you wish to do so.

Inclement Weather Policy -
In the event of class cancellations due to severe weather conditions, there will be no refunds or credits issued.
Optional Makeup Classes: Instructors may offer makeup classes for sessions missed due to weather. If a makeup class is offered and you choose to attend, your payment for the cancelled class will be applied to the makeup session. Please note that this is at the discretion of the instructor and is not guaranteed.
We appreciate your understanding and cooperation with our policies to ensure a fair and consistent experience for all students and instructors at VMAC.
Thank you for supporting our small family business!
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AGE POLICY -

• We offer adults classes and we offer kids classes under our NextGen program.
• Adults are defined as 16+.
• Minors (16 and 17 yo) are required to have a parent sign a special liability waiver to attend adult classes. 
• Everyone attending adult classes at VMAC may be asked to show proof of age.

CONTACT INFORMATION POLICY -
To sign up for classes we require:

• Full Name
• Date Of Birth - as required by our insurance
• Phone Number - as currently required by the State Of Oregon for Covid "Contact Tracing"
• Email address - as required by our registration software Mindbody

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VMAC Code of Conduct
Our Commitment
VMAC is committed to creating a safe, respectful, and inclusive environment for all participants.

Expected Behavior

• Respect physical and emotional boundaries
• Accept a 'no' without pressure
• Communicate respectfully
• Support a safe learning environment

Prohibited Conduct

• Harassment or discrimination
• Unwanted physical contact
• Repeated unwanted advances
• Coercion or intimidation
• Retaliation against someone who reports a concern

Consent

• Consent must be clear and voluntary. Anyone may decline or stop a dance at any time.

Reporting

• If you experience or witness behavior that concerns you, please use our confidential Incident Report Form or speak with staff.

Enforcement

• Violations may result in warning, suspension, or removal from VMAC programs. Serious violations may result in immediate removal.

VMAC reserves the right to enforce these standards to protect the safety and integrity of the community.